HGZI Responsible Gaming — The Right Path to Safe Gaming

What does responsible gaming mean?

Responsible play means treating gaming purely as entertainment — not as a source of income or an escape from problems. At HGZI, we believe every player should make conscious decisions about how much time they spend, how much money they wager, and when to stop.

Online gaming can be fun, exciting, and rewarding — but when it gets out of hand, it can have a negative impact on your personal and family life. HGZI always wants you to stay healthy, happy, and financially stable.

Our responsible play policy isn't a formality — it's our commitment to always put your wellbeing above our business.

Signs of Problem Gaming

It's natural to want to keep playing after a loss — most people feel that way. But when it becomes a recurring pattern that starts affecting other areas of your life, it's time to take notice.

Watch out for the following signs that gaming may be getting out of control:

• Repeatedly chasing losses in an attempt to win back money
• Spending more time or money than you planned
• Being unable to stop gaming, or feeling unsettled when you do
• Lying to family or friends about gaming
• Spending money meant for household necessities on gaming
• Continuing to game by taking on debt or borrowing money
• Feeling irritable, restless, or anxious when not gaming
• Neglecting work, studies, or family responsibilities

Check yourself

Answer the following questions honestly. This isn't a test — it's simply a way to help you reflect on your own gaming habits.

How to Use the Safety Tools

HGZI's responsible gaming tools are simple to use. You can activate them in just a few steps directly from your account settings.

Minor Protection

HGZI strictly prohibits all gaming services for anyone under 18. Protecting minors is a core part of responsible play.

• Age verification is mandatory at registration — your national ID or passport will be verified.
• If there are children or teenagers in your household, use a password or PIN to lock your devices.
• Don't leave the HGZI app or website logged in when you're not using it.
• If in doubt, you can use parental control software.
• Any attempt by a minor to open an account will be immediately blocked and all funds returned.

Healthy Gaming Tips

Responsible play isn't about stopping — it's about enjoying gaming in a healthy way. Here are some simple tips from HGZI:

• Set a budget first: Decide how much you're willing to spend before you start playing. Once you hit that limit, stop.
• Set a time limit: Decide how long you'll play before you start, and stick to it.
• Don't make decisions on impulse: Don't game when you're angry, sad, or frustrated — decisions made in those moments rarely turn out well.
• Take a break: Don't play non-stop. Take at least a 10–15 minute break every hour.
• Know when to walk away with your winnings: If you win, don't bet it all out of greed. Set some aside.
• Don't make gaming your only source of fun: Keep a healthy balance with family, friends, exercise, and other hobbies.
• Be honest with yourself: If you feel like you're losing control, reach out to someone right away.

External Support & Resources

Sometimes professional help is the right call. As part of responsible play, HGZI always encourages you to reach out for support whenever you need it.

Beyond HGZI's own support team, you can also turn to a trusted family member, friend, or mental health professional for help with gaming-related concerns. Don't hesitate to speak up — it's a sign of strength.